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Monday, October 12, 2026
KMBBB17 Blog

The second-hand marketplace Members Share Frustration Over Sizing Updates

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted because of the remapping.

The company said the updated approach better aligns with other platforms.

They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.

Measurement Approach Updates

Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Platform Context

The platform boasts over 100 million users, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods after backlash from users.

By

Christopher Wright

A tech enthusiast and business strategist with over a decade of experience in digital transformation and startup consulting.

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